Y12s Terms & Conditions — Rules for Using Our Services
Complete Guide

This document y12s This document governs the use of the website and all associated services. By registering, logging in, or using any feature on y12s, you are deemed to have accepted these terms in full.

Y12s is an online gaming and betting platform providing entertainment services for players in Bangladesh. y12s Always operated with full transparency and integrity.

An internet connection and a valid device are required to use y12s's services. y12s is not responsible for temporary disruptions caused by server maintenance or technical issues, but y12s Not liable, but every effort is made to resolve issues as quickly as possible.

To use y12s, you must create a valid account. All information provided at registration must be truthful and accurate. y12s reserves the right to suspend any account found to contain false details.

Information required for registration:

• Full legal name (as shown on your National ID)
• Active mobile number (for OTP verification)
• Correct date of birth
• An active email address
• Strong Password

KYC Verification: Identity verification (KYC) may be required before withdrawals or for transactions above a certain amount. You will need to submit a photo of your National ID and a selfie.

y12sTo access services, users must meet the following eligibility criteria:

• You must be at least 18 years of age.
• Online gaming must be legal in your jurisdiction.
• You must be of sound mind and capable of making decisions.
• You must play in your own name and for yourself — not on behalf of anyone else.

Y12s conducts regular age verification checks. Additional documentation may be requested at any time if there is reasonable cause for suspicion.

y12sThe following payment policies apply for payments on:

Withdrawal Conditions:

• Withdrawals may only be made to an account held in the user's own name.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Large withdrawals may not be processed without KYC verification.
• The maximum daily withdrawal limit is ৳2,00,000.

Y12s offers a variety of bonuses and promotional offers. Each offer has its own terms, which are clearly stated on the respective offer page.

General Bonus Rules:

• Each bonus offer may only be claimed once.
• A specified wagering requirement must be completed before bonus funds can be withdrawn.
• Bonus validity is typically 7–30 days, depending on the offer.
• Using multiple accounts to claim bonuses is strictly prohibited.
• y12s may modify or discontinue any bonus program at any time.

Welcome Bonus Details:

y12sAll games on use RNG (Random Number Generator) technology to ensure fair and unbiased outcomes. This system is regularly audited by third parties.

• Each game's RTP (Return to Player) is published transparently.
• If a game is cancelled due to a technical error, your stake will be refunded.
• Any winnings obtained by exploiting software vulnerabilities will be void.
• Your game state is saved on the server if you get disconnected.
• In live games, the dealer's decision is final — recordings will be reviewed in the event of a dispute.

y12sThe use of bots or automated betting software on any game is strictly prohibited. If detected, the account will be closed immediately.

The following actions y12sare strictly prohibited on:

• Creating multiple accounts.
• Opening an account using someone else's identity.
• Money laundering or any illegal financial transactions.
• Attempting to hack or gain unauthorized access to the system.
• Use of bots or automated software.
• Bonus abuse or system gaming.
• Harassing or intimidating other players.
• Playing on behalf of a minor.

You can close your account at any time by contacting Customer Support. Please withdraw all valid balances before closing your account.

Y12s reserves the right to close an account when:

• Upon evidence of rule violations or fraud.
• Registering with false or incorrect information.
• If a user is found to be underage.
• Extended inactivity (12 months+).
• Under legal or regulatory directive.

If an account is closed for a legitimate reason, we will endeavour to return your actual deposited balance (excluding bonuses).

y12s provides entertainment gaming services. y12s is not responsible for any gains or losses resulting from gameplay. All decisions to play are entirely your own.

• y12s is not liable for any losses caused by internet disconnection.
• y12s is not responsible for issues caused by third-party payment providers.
• y12s is not liable for game losses resulting from issues with a user's personal device.
• y12s's total liability shall not exceed the amount deposited by the user in the relevant month.

y12s takes your personal information seriously. We never sell your data to third parties. For more details, please see our Privacy Policy Read.

• All data is stored with 256-bit SSL encryption.
• Payment information is secured to PCI DSS standards.
• Your information is never shared with anyone except where legally required.
• You have the right to correct or delete your personal information.

Should any dispute arise, please first y12s Please contact customer support. We aim to provide an initial response within 72 hours.

Dispute Resolution Steps:

• Step 1: Submit a written complaint to Customer Support.
• Step 2: Senior Team Review (3–5 business days).
• Step 3: Independent mediation (if required).
• Step 4: Arbitration or Legal Action (last resort).

y12s These terms may be updated at any time. For significant changes, you will be notified at least 7 days in advance.

• Continued use of y12s after changes take effect constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.
• The latest version of these terms will always be available on this page.

If you have any questions, please contact our support team: support@y12s.bet